These Terms & Conditions govern your participation in Soul Flow classes, workshops, and related services provided by Soul Flow (“we”, “us”, “our”).
By booking or attending a Soul Flow session, you agree to these Terms & Conditions in full.
1. Bookings
1.1 All bookings must be made in advance through our official booking system.
1.2 Bookings are confirmed only upon receipt of full payment via Stripe or any other approved payment provider.
1.3 We reserve the right to refuse or cancel any booking at our discretion, including but not limited to scheduling or safety reasons.
2. Payments
2.1 All payments must be completed at the time of booking.
2.2 Payments are processed securely via Stripe.
2.3 We do not store or have access to your full payment card details.
2.4 Prices for classes and services are subject to change at any time, but changes will not affect confirmed bookings.
3. Cancellations & Refunds
3.1 Cancellations made 24 hours or more before the scheduled class are eligible for a refund or class transfer.
3.2 Cancellations made less than 24 hours before the class are non-refundable.
3.3 No-shows are non-refundable and non-transferable.
3.4 If Soul Flow cancels a class, you will be offered a full refund or the option to transfer to another session.
4. Health & Participation
4.1 By participating, you confirm that you are physically fit and able to take part in movement-based activities, including yoga and dance.
4.2 You acknowledge that participation involves physical exertion and carries a risk of injury.
4.3 You are responsible for listening to your body and working within your own limits at all times.
4.4 You must inform the instructor prior to class of any injuries, medical conditions, pregnancy, or other limitations that may affect participation.
4.5 If you are unsure about your fitness to participate, you should consult a medical professional before attending.
5. Assumption of Risk
5.1 By attending Soul Flow sessions, you voluntarily assume all risks associated with physical movement, exercise, and participation.
5.2 You understand that injuries may occur, including but not limited to muscle strain, joint injury, or other physical harm.
6. Liability
6.1 Soul Flow and its instructors are not liable for any injury, loss, or damage sustained during participation, except where caused by proven negligence.
6.2 We are not responsible for any loss or damage to personal belongings brought to sessions.
6.3 You participate at your own risk.
7. Personal Conduct
7.1 Participants are expected to behave respectfully toward instructors and other attendees.
7.2 We reserve the right to refuse entry or remove any participant whose behaviour is disruptive, unsafe, or inappropriate, without refund.
8. Changes to Classes
8.1 We may occasionally make changes to class schedules, instructors, venues, or formats.
8.2 We will make reasonable efforts to notify participants of any significant changes.
9. Intellectual Property
9.1 All Soul Flow content, including class formats, branding, music playlists, and materials, remains the intellectual property of Soul Flow.
9.2 No part of our content may be copied, reproduced, or distributed without written permission.
10. Privacy
10.1 Your personal data is handled in accordance with our Privacy Policy.
10.2 By booking, you consent to the collection and use of your information as outlined in that policy.
11. Governing Law
11.1 These Terms & Conditions are governed by and interpreted in accordance with the laws of [Insert Country/Region, e.g., United Kingdom].
11.2 Any disputes shall be subject to the exclusive jurisdiction of the courts in that region.
12. Contact
If you have any questions regarding these Terms & Conditions, please contact us via the official Soul Flow contact page.